Original topic:

S8 Display Problem

(Topic created on: 12-29-2018 03:41 PM)
147 Views
MSBNREDDY
Active Level 3
Options
Galaxy S
Dear Samsung Admin
I'm update Dec Security Patch
From update patch my phone display brightness is down
Before update my screen colour is full white
After update brightness is down
4 Comments
nicklive
Active Level 3
Galaxy S
bro that might be screen guard or something
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MSBNREDDY
Active Level 3
Galaxy S
No bro
I'm Already checked and remove my tempered glass
but no different
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nicklive
Active Level 3
Galaxy S
My s8 is working fine after December update
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admin_
Expert Level 5
Galaxy S
Thank you for being a part of Samsung community. We apologize for the inconvenience caused to you.. We would like to offer some troubleshooting the steps to overcome the issue:
1) Navigate to Settings >> Apps >> Tap on three dots >> Reset App Preference.
2) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
3) Run the device in the safe mode.
If issue still persists, KIndly provide logs/video within 15 minutes of issue occurrence by registering this feedback via Samsung member application i.e. Samsung member BETA app> BETA feedback>Sendfeedback>Error report>Collect log files>attach.
Be sure to hit ? when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url https://community.samsungmembers.com/en_IN#/
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