I guess Samsung gives Service support only to USA. S7 edge March Updates has been pushed to USA 1 week ago. Why there is a partiality? Let's stop being fooled by Samsung boycott please do buy other mobiles. We should make them learn a lesson they are taking us for granted. If you can't even provide monthly updates how come Android O😈. People will rise against you soon
its true.... if samsung giving a good hardware phone... they should understand that every regions people should experience best phone... with latest os and safety features..... #samindia @samindia please listen all customers satisfaction...... if we love ur gadget u should also love customers and there needs.
We understand your concerns related to Samsung device upgrade. We will provide this feedback to relevant departments so that better upgrade policy can be attained for customers. But, meanwhile, we would like to advice on three key aspects:
- Samsung plans to provide Nougat upgrade to many devices (after S7 & S7 Edge) in 2017. S6 & S6 Edge is planned to receive very soon. Samsung can't confirm any date until decided as mobile market is highly prone to changes & very competitive.
- With many devices to upgrade & appreciable inbuilt new features, Samsung assures priority for customer service both on terms of quality & timely update.
- Samsung continues to most Trusted Brand in India under ""Consumer Durables"" category. Please check http://brandequity.economictimes.indiatimes.com/news/business-of-brands/most-trusted-brands-2016-brand-ranking-category-wise/56761714 With respect to above points, we would like our customers to continue to keep faith in service & mobile product quality.
