On February 6th, I purchased an S25 Ultra. Since then, the camera has produced unusual knocking sounds accompanied by vibrations and significant shaking, as documented in the attached video. Despite a service center visit and software update, the problem remains, suggesting a possible manufacturing defect. This is unacceptable for a device of this cost. I request an immediate resolution; I have visited the service center for two days already.
I am facing the same issue, went to service center today. They reset the phone and did software update but issue was still there. Now they are asking to give the phone for 3-4 days and they may have to replace the camera module.
I am facing the heavy stuttering and rattling camera on S25 Ultra. Samsung has to release official statement about this or recall the hardware defect devices. Repairs is not the way to suffer through a flagship phone.
After the May update i got this issue on my s25 ultra. Before that it was working absolutely fine. I have used wide lens alot on my trip. Don't know what to do.
