Original topic:

S25 ultra camera downgrade after update

(Topic created on: 03-08-2025 01:42 AM)
256 Views
aryan2306
Active Level 3
Options
Galaxy S
After Feb 2025 update the camera cannot process photos weird photo processing
17 Comments
im_devi
Active Level 6
Galaxy S
Feb update was not good
0 Likes
im_devi
Active Level 6
Galaxy S
I think samsung plan to downgrade feb update and launch ui7 with upgrade this on
Its scam
0 Likes
aryan2306
Active Level 3
Galaxy S
Is there a way to downgrade camera app version
0 Likes
im_devi
Active Level 6
Galaxy S
Noooo way samsung phn cant do this
0 Likes
aryan2306
Active Level 3
Galaxy S
It's on 15.0.01.71
0 Likes
Mayur000
Active Level 10
Galaxy S
Old Apple Policy...

Every update makes the device slower and prompted to buy a new one.

Marketing & cheating...
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

0 Likes
aryan2306
Active Level 3
Galaxy S
Tried everything i think it was with the update the processing of image downgraded
Before it was iphone level 📷
0 Likes
any_pl
Active Level 1
Galaxy S
Hey Aryan, was feeling the same immediately after the software update on 2nd march. Photos are super grainy now. I am so disappointed. How can Samsung do this with just 1 month old device? I dont think I will go for any more software updates at all after this.
0 Likes