Original topic:

5g not working on My s21 fe Exynos and Heating on peak😢

(Topic created on: 05-17-2025 06:57 PM)
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adrsh15
Active Level 4
Options
Galaxy S
After OneUI 7
Battery backup is bit Improved on My Galaxy S21 Fe Exynos thanks for that But still the ideal drain is high. 
But major Issue is 👇
5G is not working in my phone since I installed the update of OneUI7 and my phone also heats up a lot. Some times i faced Ui lags also. The quality of the camera has become so useless that I do not feel like using its camera. This is my first Samsung phone and the experience is not going well.

I request to Samsung Team Upgrade ke sath camera aur performance Ko Downgrade na kiya jye. 

I hope Samsung will fix some of these issues in the next update.🙂





7 Comments
Mani4
Expert Level 5
Galaxy S
format the device after backup
adrsh15
Active Level 4
Galaxy S
I have formatted after updating to One UI 7 and then I am using the phone.
Mani4
Expert Level 5
Galaxy S
few apps also create the problem, watch for this also
adrsh15
Active Level 4
Galaxy S
It is possible but there are no such apps in my phone.😊
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Mani4
Expert Level 5
Galaxy S
generally apps with not good brand creates problem
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Mani4
Expert Level 5
Galaxy S
generally apps with not good brand creates problem
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable comments, and taking your valuable feedback. We are continuously working to make our products better and more efficient.

As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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