S25 ultra batter drain problem

[sagarbrar]

I've been using the S25 Ultra for a month, and it was working fine. But after I did a security patch update and then a software update, the battery started draining very quickly. Even the S24's battery is performing better compared to the S25 Ultra. Please fix this problem..

[KunteAmith]

This seems to be the case for most software updates from samsung in recent years.

Here are a few things that might help just try them out.

1. After update is done installing , in background it's still working on a lot of things to optimise, even apps. So do a couple of restarts, that should help things a bit.

2. After updates in many cases battery calibration is messed up, so put your phone on charge over night leave it on
charge even after battery reaches 100%.

3. This is a bit advanced, try this if both of above method doesn't solve your issue completely. Connect your phone to a computer via charging cable, then restart your phone when its booting press and hold power button and volume down button, it should boot in recovery mode, then use volume button to navigate, go to catche memory and clear it then reboot to normal. This should clear any temporary or old files from previous version of android that might be causing issue and delete them.

Also it's better to remove your phone cases with doing updates in summer as installing updates uses a lot of resources causing phone to heat up faster, and cases prevent effective heat dissipation.

Give a like and mark as helped solve you issue if it worked for you so that others can also benefit from it.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[Srikanth5b3]

I recently faced the same issue on my S25 Ultra, but after clearing the cache partition, the draining issue was resolved.

[sagarbrar]

How to do that?

[sagarbrar]

I talked my friends also have s25 ultra he also face same problem

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that when initially using the device, battery consumption may be rapid due to learning battery usage patterns and application of performance optimization. It will stabilize after a certain period, but if still facing issues, kindly perform the following steps to resolve your issue.

● Galaxy device Battery drain issue: Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Update software (if available): Go to Settings > Software update > Download and install > Check for software update > If Software update available > Download > Downloading updates > Install now
Note: Your phone will restart after the update is installed.

10. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select """"try another way"""" > Next > Enter a new password > Next

Please follow the below steps to reset the device:

Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists than we request that you share the log file from your device within 15 minutes of the occurrence of the issue. You can do this by using the error report option available in the Samsung Members application.

Additionally, if possible, please include a video or screenshot demonstrating the issue. Here are the steps to share the log file:

To share a log file, (Open Samsung member application >> Tap on support >> Tap on send feedback >> Choose composer option >> Select error >> Select the appropriate category >> Type your query)

Warm Regards,
Samsung Customer Support