Original topic:

S25 ultra - Very poor Camera zoom capability

(Topic created on: 03-07-2025 06:42 AM)
198 Views
S_Kumar73
Expert Level 5
Options
Galaxy S
All my previous phones like s22 ultra and S23 ultra capture very good pictures when we zoom upto 30x. But the very very expensive S25 ultra captures pathetic pictures even at 10x, 20x and 30x. Either its hardware issue or poor ISP.

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6 Comments
Fedron
Active Level 6
Galaxy S
You nailed it with this one! 😎Keep up the fantastic work.
By the way, check out my latest post today, and if you like it, give me a follow♥️!
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Fedron
Active Level 6
Galaxy S
🔥 Pro Tip: Use Galaxy Gallery while uploading your images to grab more attention and skyrocket your likes! 🚀
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Fedron
Active Level 6
Galaxy S
If you liked My Suggestion then click on three dots (⋮) on my comment and select "Accept Solution" 😊.
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BiRdMaN
Expert Level 5
Galaxy S
Superb shot
Kindly post it in the Galaxy Gallery section to get more likes. Please follow these steps
Tap the three vertical dots in the upper right corner of this page. select edit and choose Galaxy Gallery instead of Galaxy S

If you find this helpful, kindly accept it as a solution. It helps others
Tap the three vertical dots on my reply and select Accept Solution. Thanks 😊
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S_Kumar73
Expert Level 5
Galaxy S
I know I'll post images under Gallery only. But this time I choosed phone series to highlight issue with camera optimization and not posted for likes. And more over I haven't raised any queries and you haven't answered for that, so not possible to accept solution. 😀
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

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