What has happened to Samsung's software developers? Are they releasing software updates to fix bugs, or to increase them? After the February update, the battery performance of the S25 Ultra already downgraded. And yesterday, on March 30th, another update came, and the performance has downgraded even further. What is going on? Now I'm starting to think that Samsung can never become Apple. There's no hope from Samsung that software updates will improve battery performance. Good luck to new Samsung users.
I understand your extreme frustration with the battery performance on your Galaxy S25 Ultra after the recent updates. It's incredibly disappointing when software updates negatively impact the performance of your device, especially when it comes to battery life.
I can assure you that Samsung's intention with software updates is always to improve the user experience, fix bugs, and enhance security. However, I understand that in your case, the updates have had the opposite effect.
Please try the following:
Report the Issue through the Samsung Members App: This is the most direct way to get your feedback to the Samsung developers. Open the Samsung Members app, go to Support > Error reports, and describe the battery drain issue in detail. Include the following information:
Your phone model (S25 Ultra)
The software version you were on before the February update
The software version you're on now (after the March 30th update)
A detailed description of the battery drain, including how much faster it's draining and any specific apps or activities that seem to be causing the drain
Provide Feedback on the Samsung Community Forums: Share your experience on the Samsung Community forums for your device. This will help other users confirm if they're experiencing the same issue and can also alert Samsung moderators to the problem.
Your feedback is essential to helping Samsung identify and resolve these types of issues. I encourage you to continue reporting your experiences so that the software developers can address them in future updates.
I understand your disappointment and I am committed to passing on your feedback and concerns to the appropriate teams at Samsung. I cannot reverse updates.
I'd also like to suggest the following troubleshooting steps (though I understand you may have already tried some of these):
Check Battery Usage: (As described in a previous response.)
Optimize Battery Settings: (As described in a previous response.)
Clear Cache Partition: (As described in a previous response.)
After 12 years i switch on samsung, now i think its a waste of money. Iphone os is much better optimized. Samsung has 100x zoom but in daily usage its useless.
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.
Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.
1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.
2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.
3. Check device network fluctuation. Avoid usage in areas with low network/fluctuation.
4. Reduce the display brightness level or set the device to auto-brightness mode.
5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.
6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.
7. Close background running apps.
8. Turn off auto sync of e-mails, app data etc. Open notification panel > Turn off auto sync option.
9. Reset the device: IMPORTANT: • Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. • Remember google password before resetting the device because it is required during initial setup. • If you do not remember it, then reset, (Forgot password) your google account. • For this: • Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next
Please follow the below steps to reset the device: Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).
