I'm sorry to hear you're experiencing multiple issues with your Galaxy S25 Ultra. Let's address each concern to enhance your device's performance.
1. Wi-Fi Connectivity Issues:
If you're facing Wi-Fi connectivity problems, resetting your network settings can often resolve these issues. Here's how to do it:
Open the Settings app on your Galaxy S25 Ultra. Scroll down and tap on General Management. Select Reset, then choose Reset Network Settings. Confirm by tapping Reset Settings.
This process will reset all network-related settings, including Wi-Fi, mobile data, and Bluetooth configurations. Please note that you'll need to reconnect to Wi-Fi networks and re-pair Bluetooth devices afterward.
2. Third-Party Banking Apps Not Opening:
The Galaxy S25 Ultra operates exclusively on a 64-bit architecture, which may cause compatibility issues with older 32-bit applications. If your banking apps are not opening, it's possible they haven't been updated to support 64-bit systems. To resolve this:
Update the Apps: Visit the Google Play Store to check for updates for your banking applications. Contact the App Developers: If no updates are available, reach out to the app developers to inquire about 64-bit compatibility.
This approach has been effective for users experiencing similar issues with other applications.
3. Battery Draining Quickly:
As previously discussed, your device is still adapting to your usage patterns, which can affect battery performance. In addition to the earlier suggestions, consider:
Check for Software Updates: Ensure your device is running the latest software version, as updates often include battery optimization improvements. Monitor Background Apps: Some applications may consume more power in the background. Review and restrict background activity for such apps.
4. Camera Clarity Compared to S24 Ultra:
Some users have reported camera performance issues with the Galaxy S25 Ultra, particularly related to image processing. Samsung has acknowledged this and released a software update to address the problem. To improve camera clarity:
Update Your Device: Go to Settings > Software Update > Download and Install to ensure your device has the latest updates. Adjust Camera Settings: Experiment with different camera modes and settings to achieve the desired clarity.
Applying the latest software updates should enhance your camera's performance.
If these steps don't resolve the issues, please contact Samsung Support or visit a nearby service center for further assistance. We're committed to ensuring you have the best experience with your Galaxy S25 Ultra.
As you are facing multiple issues on your device, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve the issue.
Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
