Original topic:

S25 ULTRA - WORST CAMERA

(Topic created on: a month ago)
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Starboy13
Active Level 1
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Galaxy S
I purchased my s25 ultra on the launch day and after 2-3 weeks the camera on this piece of **bleep** started rattling and making different kinds of noises.
This occurs regularly and occurs only when shifting from 0.6x to 1x or vice versa, the 50mp UW lens is one of the most unclear and inefficient camera on this crappy device.
The authorised service centre says they will replace the camera setup and the motherboard, did not specify whether they'll charge me or not but I srsly regret buying from samsung, I need a replacement not a camera change or motherboard what the hell guys pls help me out 
19 Comments
Starboy13
Active Level 1
Galaxy S
ain't workin
Mani4
Expert Level 5
Galaxy S
clear cache partition
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Starboy13
Active Level 1
Galaxy S
??
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Starboy13
Active Level 1
Galaxy S
well I did clear out everything technically as I did a **bleep** factory reset as instructed by the customer support
Mani4
Expert Level 5
Galaxy S
still the problem persists
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Starboy13
Active Level 1
Galaxy S
yes
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Galaxy S
Mine fix after may update before may camera quality poor but now fine
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Starboy13
Active Level 1
Galaxy S
was ur camera shaking or rattling while shifting from 0.6x to 1x ever
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Galaxy S
Not shaking but when I switch between 0.6x to 1.0 or 10x the camera quality goes poor
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have already connected with our service team, they have guided you after inspecting the device regarding the parts replacement of your device. We recommend that you kindly coordinate with the service team for any further assistance regarding this matter.

They will ensure you receive original parts at a genuine cost, along with a service invoice.

Warm Regards,
Samsung Customer Support

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