Original topic:

S24ULTRA grainy display issue

(Topic created on: 02-21-2024 04:52 PM)
753 Views
ChilledGoat
Active Level 3
Options
Galaxy S

image


image


image


image
I visited service center they denied it and contacted Samsung shop support they denied it, I sent these proof photos to twitter comment support guys still he denied it saying there is no issue with your screen. Worst experience from Samsung. I've been using flagships lineup from S7edge so I'm big fan. But I'm regretting my decision regarding this phone-S24U. So My humble request is to new buyer don't buy it yet just wait until till this issue get resolved because very few people have display without this defect or issue (or Samsung might say it's a new feature). Samsung have addressed the color issue and said update will fix it, but they are not accepting that this grainy display issue is defective or problem. So I'm pretty annoyed with how they're dealing this issue. If you wanna see grain then in night time in dark room enable the extra dim mode and lower down your brightness open any app and other then pitch black color on every other color you can see grains (jeans type pattern). So please comment and like this post so this post can be heard to higher level.

12 Comments
love4chat
Expert Level 1
Galaxy S
Reset ur device and check again
0 Likes
ChilledGoat
Active Level 3
Galaxy S
It's hardware issue.. and tried every tricks .. nothings working
0 Likes
Lks_1006
Active Level 3
Galaxy S
I also have same issue
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you share the jobsheet number and contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send). So it will be helpful to us to resolve your issue.

Warm Regards,
Samsung Customer Support

0 Likes
ChilledGoat
Active Level 3
Galaxy S
Stop commenting **bleep** response. They didn't solve the issue.... even after I provided everything. They are still in denial mode.
0 Likes
Skull_Hunt_A54
Active Level 10
Galaxy S
Same issue on A54
0 Likes
deveshkadu
Active Level 3
Galaxy S
Baba any update over grainy display?
0 Likes
ChilledGoat
Active Level 3
Galaxy S
No Update. No solution. Support people denying and not accepting this issue. Still.
0 Likes
deveshkadu
Active Level 3
Galaxy S
Same with my s24ultra
0 Likes