Original topic:

S24 ultra yellow tint issue

(Topic created on: 06-01-2024 11:50 AM)
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ArunVikki
Active Level 4
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Galaxy S

I noticed a yellow tint issue while playing on YouTube in light mode after installing the May 2024 security patches. This happened for the first time when I closed up YouTube, and it kept happening every time I noticed this issue. Samsung might be worried about this issue and fix it as soon as possible.


3 Comments
Umangmathur
Expert Level 5
Galaxy S
Yes it happened with my old phone too
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.

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god7slayer
Active Level 4
Galaxy S
Any update to this? This also happens when I watch a specific video on YouTube
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