Original topic:

My s25 ultra screen issue after update

(Topic created on: 2 weeks ago)
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Nitinp
Active Level 1
Options
Galaxy S
My phone update last night but when update screen display colour is dark yellow and I'm already restart my phone but problem not solved. 

image


5 Comments
AudioJack35
Active Level 9
Galaxy S
Contact Samsung Customer service
You are one among many who faced issues due to software updates recently. You may check social platforms like reddit to chat with other users
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mprateik
Active Level 3
Galaxy S
Check weather Adaptive Color tone is on or off
Go to Settings>Display>Adaptive Color Tone
Switch it off and see if that works !!
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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