Original topic:

S24 ultra power button issue

(Topic created on: 05-16-2024 02:03 PM)
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MondalDeb
Active Level 1
Options
Galaxy S
S24 ultra power button stucked within 1 month. No physical damage. But service center dinayed to do that service. They said that it's a fully paid service. #same on samsung s24 ultra and also full samsung team. They always make some t&c which make a badly experience for every customer. 
9 Comments
Devel_
Active Level 4
Galaxy S
Could be that you pushed the power button very hard that it cause the metal part connected to the power button pcb to go off and the power button is pushed further more
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MondalDeb
Active Level 1
Galaxy S
I don't check this matter.
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MondalDeb
Active Level 1
Galaxy S
But I don't use this button IMG-20240516-WA0000_1000042978_1715799296.jpg
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Devel_
Active Level 4
Galaxy S
The s24ultra does have little sharp pin like curved point that is used for securing,mabye that got in too far
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Devel_
Active Level 4
Galaxy S
Did you drop it by any chance?
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MondalDeb
Active Level 1
Galaxy S
Nope never
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Devel_
Active Level 4
Galaxy S
Is it a brand new or like did u put it in tight spaces
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Devel_
Active Level 4
Galaxy S
Lem me ask with ai
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

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