S24 ultra lock screen bug

[Rushabh22]

It's getting delay 1sec when you lock the phone. Screen freeze every time when locking the phone

It's been two months since this happens and they still didn't fix in last 2 security updates. 

Temporary solution is that you can switch from FHD to QHD. And It works smooth. But battery drain is a problem in that.

[Rishaanth]

If you find software is buggy downgrade one ui 7 to one ui 6.1 using odin tool https://youtu.be/hW8rCjUOugs this tutorial can help you to downgrade

[Rushabh22]

I don't want to downgrade it. I want to fix this bug in next security update.

[Rishaanth]

Ok then wait for 2 months because samsung developers are busy with development of one ui 7 of all other promised devices and one ui 8 it takes some time for samsung to solve all issues for now they are focusing only on security fixes given by android patch and custom samsung security fixes

[Rushabh22]

If we can't report bugs then how can they know about it. And It's almost 2 months since this bug found and this should be fixed before they give update to other devices.
If they role one ui 7 with this bug then they have to fix later by another update.
Or they just okay with this minor bug and they don't care about it.
They prioritize is now s25 series and new one ui 8 beta version so they don't want to waste time on one ui 7 bugs.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Remove the screen protectors and cover from the device once and check the issue after restarting the device.
Path: Press the power and volume down keys simultaneously for a few seconds.

● Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

● The clear cache memory of a particular application:
Settings > Apps > Now pick the app you like to clear off the cache memory > Storage > Clear Cache.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Enable/ Disable sensitivity touch: Settings> Display >Touch sensitivity.

● Check space availability: Settings > Device Care >Storage.

● Keep your app updated: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support