Original topic:

S24 ultra issues with vivid mode in display settings

(Topic created on: 01-30-2024 07:24 PM)
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psyntist
Active Level 3
Options
Galaxy S
Just got my s24 ultra and looks like the color settings in screen mode under display has some major issues, the vivid option looks too washed out and I don't see a noticeable difference between natural and vivid. Comparing the vivid mode on s24 ultra with s22 ultra there's a massive difference as the s22 ultra has a more punchy color calibration. Not sure if it's cuz of the s24s anti reflective glass or if this is something that can be fixed with a software upgrade, it sure is a pain to look at the washed out screen
10 Comments
Karan087
Active Level 10
Galaxy S
Since you switched from s22 ultra to s24 ultra, do you think it is worth the upgrade and what things do you like compared to s22 ultra.
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psyntist
Active Level 3
Galaxy S
Not sure if it's worth the upgrade yet bro, just been 2 days of using it, the camera and battery life is much better as of now, the fancy ai features are good and it's much better feel in the hand and with the flat screen. On the whole there's not a lot of difference that would you would feel between the 2
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mdpr
Active Level 3
Galaxy S
I bought samsung s24 ultra mobile less than five days ago I was using samsung s22 ultra but s22 ultra display is better than s24 ultra display.
psyntist
Active Level 3
Galaxy S
I agree, but I'm assuming it should get fixed with an update
SubbuK
Active Level 4
Galaxy S
Everyone facing sames problem with S24 Ultra with display. It has faded colors issue and less vibrant.
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PradeepJain
Active Level 5
Galaxy S
They Have intently done it. . I had visited the service centre they told me that the new display is like this and they cannot do anything about. . Samsung is forcing users to accept it by calling it a new concept. . How can a downgrade be a new concept. . And why was this not announced on the launch event. .
They downgraded the display and camera for manufacturing cost reduction and now calling it new concept.

This is so unethical.
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psyntist
Active Level 3
Galaxy S
Bro are you serious about this? **bleep**
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PradeepJain
Active Level 5
Galaxy S
Yes
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the Galaxy S24 series model has been adjusted for colors and brightness for more accurate and comfortable vision while using. It has made some changes to the display technology to offer a more natural viewing experience, so you may notice differences in color depth when compared to older devices.

This concept of behavior on the display is an intended color adjustment and is not a defect of the product, so you can use it with confidence.

To provide our customers with the best possible experience, we value customer feedback and continuously work to make our products better and more efficient.

Warm Regards,
Samsung Customer Support

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