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Original topic:

S24 ultra heating issue

(Topic created on: 02-19-2024 02:21 PM)
1700 Views
Moezgb
Active Level 3
Options
Galaxy S
I received my s24 ultra 1T version 3 weeks ago and I noticed some heating since the first day with the normal soft usage . I kept the phone for one week so maybe the phone will be better after the usage but nothing change . 
I tried every single trick and followed all the tips even I reset it but still the same. 

What should I do ?
8 Comments
Galaxy S
go to settings then (connections) then (more connection settings) then (nearby device scanning) keep disable

performance profile Keep on the (light)

motion smoothness (standard)

fast charging (disable)

screen resolution (FHD+)

fast wireless charging (disable)

dark mode (enable)

unused apps keep sleep mode

go to galaxy store and play store updates all application

After following these instructions restart your mobile and then try it
Moezgb
Active Level 3
Galaxy S
I already did this, but there are no changes
Galaxy S
Then you factory reset the mobile once If your problem is still not resolved then visit service centre
Zammi
Active Level 9
Galaxy S
I recommend taking it to a Samsung service center.
Akiwan
Active Level 3
Galaxy S
Install cover then you will not feel any heat hahaha 🤣😂
Peteplank
Beginner Level 2
Galaxy S
I had that feeling, but it was just a little heat. until I used a cover, don't feel a thing anymore even while playing
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Meetrishii
Active Level 4
Galaxy S
Hi I have no such issues with my S24 Ultra 1TB version, traded in for S23 ultra. Works like charm, is a beast. Got samsung care also. If you have it, contact the service centers
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Samsung_specialist
Community Manager
Options
Galaxy S

Here are some additional steps you can take to address the heating problem:

1. Check Background Apps: Make sure that there are no excessive background apps running on your device, as they can contribute to increased heat generation. Close any unnecessary apps running in the background.

2. Update Software: Ensure that your device's software is up to date. Sometimes, software updates include bug fixes and optimizations that can improve device performance and reduce overheating.

3. Limit Intensive Tasks: Avoid using resource-intensive apps or performing tasks that put a heavy load on your device, such as gaming or streaming high-definition videos, for extended periods, as these activities can lead to increased heat generation.

4. Optimize Settings: Adjust your device's settings to optimize performance and reduce heat generation. For example, lower the screen brightness, disable features like Always On Display or NFC when not in use, and limit background data usage.

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