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Original topic:

Heat issues

(Topic created on: Sunday)
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devasia001
Beginner Level 2
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Galaxy S
 I recently purchased a new S25 Ultra two days ago. However, I've noticed that the device becomes quite warm shortly after opening the camera application. In fact, within fifteen seconds of use, the camera area of the device gets excessively hot.
2 Comments
Galaxy S
Why this might be happening:

The camera system in the S25 Ultra is highly advanced and uses powerful image processing, which can generate heat—especially when using features like high-resolution modes, 8K video, or advanced AI enhancements.

Since the device is new, it might still be running background processes, syncing data, or optimizing apps, which can also contribute to increased temperature.


What you can try to reduce heating:

1. Update Your Software:

Go to Settings > Software update > Download and install to check for any patches. Samsung often releases updates soon after launch to fix issues like overheating.



2. Clear Camera App Cache:

Settings > Apps > Camera > Storage > Clear cache.

This can resolve unexpected behavior caused by temporary data.



3. Limit High-Performance Camera Features:

Avoid using high-res or 8K modes continuously.

Turn off features like Scene Optimizer or AI enhancements in camera settings temporarily.



4. Restart and Monitor:

After making these changes, restart your device and try using the camera again to see if the issue persists.



5. Check in Safe Mode:

Boot into Safe Mode to rule out third-party apps causing conflicts. Press and hold Power > Tap and hold “Power off” > Tap “Safe Mode”.

Use the camera in Safe Mode for a few minutes and observe if the heating still happens.
devasia001
Beginner Level 2
Galaxy S
Understood. Thank you for providing this comprehensive explanation and the actionable troubleshooting steps. I appreciate the insights into the camera system and the potential causes of the heating. Your guidance is most helpful.