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Original topic:

Battery Drain and Heating Issue after One UI 7 Update – Galaxy S24 Ultra

(Topic created on: 3 weeks ago)
406 Views
Dhillon007
Active Level 1
Options
Galaxy S
Hello everyone,

I'm using a Samsung Galaxy S24 Ultra, and after updating to One UI 7, I've started experiencing some serious issues:

The battery drains very quickly, even when the phone is idle.

The phone gets hot easily, especially when using apps like Fleet.

These problems never existed before the update.


Is anyone else facing the same issue? If yes, please share your experience. I also request Samsung to look into this matter and provide a fix as soon as possible.

Thanks!
5 Comments
catchraj
Beginner Level 4
Galaxy S
Yes, the problem of Battery Drainign since the UI7 update has started in my phone as well.
rk1e100
Active Level 1
Galaxy S
It's just your phone less learning the usage pattern. It will sort itself. Mine is fine now
Galaxy S
Same with my S23 Ultra
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Samsung_specialist
Community Manager
Options
Galaxy S

We’re truly sorry to hear about the inconvenience you’re experiencing, try the below steps that may assist you.

1. Clear Cache: Go to Settings > Apps > One UI Home > Storage > Clear Cache.
2. Update Software: Ensure your device is running the latest software version by going to Settings > Software Update > Download and Install.
3. Disable Unnecessary Features: Check for any unused features or widgets that may be consuming battery.
4. Force reboots your device by pressing and holding the power and volume down buttons simultaneously for more than 7 seconds and your device will reboot.

0 Likes
yasinmys
Active Level 2
Galaxy S
This has done nothing for my phone.
I still have the issue with the phantom battery drain, nothing running in the background.
0 Likes