Original topic:

S24 ultra does not support any other cable or adapter after the update

(Topic created on: 07-21-2024 10:17 AM)
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cgvs
Beginner Level 2
Options
Galaxy S
I'm not able to.commect to my android auto or charge my phone except from.any other cables and chargers from recentbdays..it's a bug from sasmung. All the other samsung Phoenix s22 and.s23 ultra os working. If I use samsung 44watt charger and cable it works. It's so annoying.
2 Comments
PGM-UNLOCKER
Active Level 3
Galaxy S
The company seeks to provide the best and we forget that the company will be concerned about the problem and I hope that your problem will be solved in the upcoming updates if it is because of us.





Thanks.
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Samsung_specialist
Community Manager
Options
Galaxy S

We apologize for any inconvenience. please try these steps if this did not work you need to visit the nearest service centre:

Step 1. From Settings, navigate to Apps, then tap the Filter and sort icon.
Step 2. Move the switch to the right to enable Show system apps, then tap OK.
Step 3. Scroll to USBSettings and tap Storage.
Step 4. Tap Clear cache located on the bottom right-hand corner of the screen to clear your USB cache.
you can use this link to get the nearest one :https://www.samsung.com/ae/support/service-center/ 

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