Original topic:

S24 ultra display issue

(Topic created on: 02-06-2024 10:16 PM)
2329 Views
ynayak
Active Level 3
Options
Galaxy S
I am sharing some photos of the s24 ultra i have in comparison with the s24 ultra present at store. The screen colors are not the same . I have placed a return request but i dont know what test they do at service center, their results are "Ok" for the phone. And the service center person is ignoring the issue literally by saying "its AI display".

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In this one the wallpaper set was same and the blue/violet is appearing gray on my device


41 Comments
Ayushsehrawat
Active Level 1
Galaxy S
**bleep**😕
0 Likes
Abhi_S24ultra
Active Level 4
Galaxy S

The store is unwilling to address the issue, despite my previous experience and attempts to raise the concern at their flagship store in Mumbai. Their responses seem scripted and unhelpful. Additionally, other users have reported similar problems with the S24 Ultra display while watching videos, a problem not typically observed even in budget phones :

0 Likes
Ayushsehrawat
Active Level 1
Galaxy S
Not much difference in photos
Galaxy S
Yeah. Some people just..... what to say now🙄
0 Likes
Ayushsehrawat
Active Level 1
Galaxy S
Is there much different between them?
0 Likes
Galaxy S
No bro. Even not noticable.
0 Likes
Shahinashraf
Active Level 6
Galaxy S
Both phone are same ?
0 Likes
9905624650
Active Level 1
Galaxy S
Hi
0 Likes
CHANU_99
Expert Level 5
Galaxy S
And the service center person is ignoring the issue literally by saying "its AI display"..

What's the **bleep**.. some of them aren't know anything, doesn't use Samsung phone 🤦 just says on their idea..😐
0 Likes