Original topic:

S24 ultra camera rattling sound

(Topic created on: 02-08-2024 12:46 AM)
2023 Views
hussain822
Active Level 3
Options
Galaxy S
When shaking phone rattling sound is coming from phone's camera side. Is it common or i'm having a defective camera?

P.S. I have not dropped my phone.

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4 Comments
owl123
Active Level 10
Galaxy S
Thats the OIS module. Not a thing of worry
Mehz
Active Level 7
Galaxy S
Its common.. same sound with my s23ultra
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Darkvader12
Active Level 9
Galaxy S
No it is common due to ois no need to worry
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the rattling sound comes because of a hardware-based feature called OIS. The gyro-sensors measure movements and send this data to a “microcenter, which then moves the lens to offset the motion. In short, OIS mechanically moves the image sensor in response to any shaking detected in your phone.

Warm Regards,
Samsung Customer Support

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