Original topic:

S24 ultra brightness issue

(Topic created on: 03-04-2024 01:18 PM)
Active Level 1
Galaxy S
Did someone observe brightness issue in S24 ultra under direct sunlight after few minutes used 24 ultra user chk plz 
Community Manager
Galaxy S

It sounds like you're experiencing some inconsistent brightness behavior on your Samsung Galaxy S24 Ultra. Here are some steps you can take to troubleshoot and potentially resolve the issue:

1.Adaptive Brightness:
Ensure that the Adaptive Brightness feature is turned off. This feature automatically adjusts the screen brightness based on ambient lighting conditions, and it may lead to unexpected brightness changes.

- Go to Settings > Display > Adaptive brightness, and make sure it's turned off.

2. Power Saving Mode:
Check if the device is in Power Saving Mode. This mode can limit the screen brightness to conserve battery life.

- Go to Settings > Battery and device care > Battery > Power mode, and make sure it's set to "Optimized" or "High performance."

3. Screen Timeout:
Verify the screen timeout settings. A short screen timeout may cause the screen to dim quickly.

- Go to Settings > Display > Screen timeout, and set it to a longer duration.

4. Check for Updates:
Ensure that your device's software is up to date. Manufacturers often release software updates that include bug fixes and improvements.

- Go to Settings > Software update > Download and install.

5. Safe Mode:
Boot your phone into Safe Mode to see if a third-party app is causing the issue. In Safe Mode, only pre-installed system apps are active.

- Restart your device and hold the Volume Down button until the device finishes restarting.
- Check if the issue persists in Safe Mode.

6. Factory Reset (Advanced Step):
If none of the above steps resolves the problem, you may consider a factory reset as a last resort. Remember to back up your data before performing a factory reset, as it will erase all data on your device.

- Go to Settings > General Management > Reset > Factory data reset.

Active Level 1
Galaxy S
Thnx for reply i tried all these you mentioned above still same issue not only in my phone i have other two s24 ultra same issue