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Original topic:

S24 ultra brightness issue

(Topic created on: 03-04-2024 01:18 PM)
765 Views
RZA512
Active Level 2
Options
Galaxy S
Did someone observe brightness issue in S24 ultra under direct sunlight after few minutes used 24 ultra user chk plz 
7 Comments
Samsung_specialist
Community Manager
Options
Galaxy S

It sounds like you're experiencing some inconsistent brightness behavior on your Samsung Galaxy S24 Ultra. Here are some steps you can take to troubleshoot and potentially resolve the issue:

1.Adaptive Brightness:
Ensure that the Adaptive Brightness feature is turned off. This feature automatically adjusts the screen brightness based on ambient lighting conditions, and it may lead to unexpected brightness changes.

- Go to Settings > Display > Adaptive brightness, and make sure it's turned off.

2. Power Saving Mode:
Check if the device is in Power Saving Mode. This mode can limit the screen brightness to conserve battery life.

- Go to Settings > Battery and device care > Battery > Power mode, and make sure it's set to "Optimized" or "High performance."

3. Screen Timeout:
Verify the screen timeout settings. A short screen timeout may cause the screen to dim quickly.

- Go to Settings > Display > Screen timeout, and set it to a longer duration.

4. Check for Updates:
Ensure that your device's software is up to date. Manufacturers often release software updates that include bug fixes and improvements.

- Go to Settings > Software update > Download and install.

5. Safe Mode:
Boot your phone into Safe Mode to see if a third-party app is causing the issue. In Safe Mode, only pre-installed system apps are active.

- Restart your device and hold the Volume Down button until the device finishes restarting.
- Check if the issue persists in Safe Mode.

6. Factory Reset (Advanced Step):
If none of the above steps resolves the problem, you may consider a factory reset as a last resort. Remember to back up your data before performing a factory reset, as it will erase all data on your device.

- Go to Settings > General Management > Reset > Factory data reset.

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RZA512
Active Level 2
Galaxy S
Thnx for reply i tried all these you mentioned above still same issue not only in my phone i have other two s24 ultra same issue
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gringoAD
Beginner Level 4
Galaxy S

I have same problem, and I found, that its temperature problem. You have set your phone to behave too strongly at higher temperatures. If the phone is in the sun for a while, the adaptive brightness absolutely does not work, it turns off because the phone is heating up. I've found that temperatures above 40 degrees are the problem. I wouldn't expect such strange behavior on such a premium phone. I also have the phone as a screen for a drone and the drone in pitch black display is terrible ... Do something about it finally ... I have 99 appetites to walk this phone to the ditch and buy the competition ...

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liboss
Beginner Level 2
Galaxy S

Has anyone solved the brightness problem yet?

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RZA512
Active Level 2
Galaxy S
No bro still same issue
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Peacher
Beginner Level 2
Galaxy S

I have the exact same issue with my S24. Out in the sun it throttles down on screen brightness after a few minutes making it impossible to see the screen and use the phone. Totally worthless!

RZA512
Active Level 2
Galaxy S
Bro this s24 ultra is worse in every aspect and still they are not doing anything
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