Original topic:

ISSUESSamsung Galaxy S24 Ultra users facing grainy texture display issue

(Topic created on: 03-14-2024 12:16 AM)
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sms222000
Active Level 7
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Galaxy S

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Samsung Galaxy S24 Ultra is the latest flagship phone of 2024, which features a 6.8-inch Dynamic AMOLED 2x screen with 120Hz refresh rate and Gorilla Armor protection. However, some users have noticed that their phone’s display has a grainy or sandy texture, especially in dark colors and at low brightness settings.

The issue appears to be widespread and not limited to a few defective units, as several users have reported it on Reddit and Samsung’s community. Some users also claim that the vivid color profile of the Galaxy S24 Ultra looks dull and washed out compared to previous Galaxy models.

Samsung acknowledged the issue and promised a software update to fix it, but even after rolling out a new update, the issue still hasn’t been fixed.

Samsung Galaxy S24 Ultra users are frustrated and disappointed by the screen issue, as they expect a premium and flawless experience from a phone that costs over $1,000. They demand transparency from Samsung and hope that the company resolves the issue as soon as possible.

5 Comments
Samsung_specialist
Community Manager
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Galaxy S

If you are facing any issues, kindly share a photo of the issue and if you have received any new updates. Also, have you tried the Vividness Option in Advanced Settings.

sms222000
Active Level 7
Galaxy S
This problem is not resolved even with new updates still available.
If you follow the samsung communities in every world, complain about vivid and camera videos or photos
hamydansari
Active Level 6
Galaxy S
Here you see the problem1710703137094.jpg
Anonymous
Not applicable
Galaxy S
Any updates on this one?
sms222000
Active Level 7
Galaxy S
There is no update yet for the camera
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