Original topic:

S24 ultra Super fast charging 2.0 type c to c cable

(Topic created on: 07-28-2024 02:14 PM)
732 Views
PrasanthG
Active Level 4
Options
Galaxy S
These days mobile companies are not providing the chargers in box . That is the one of the worst thing. The 2nd worst thing is they are providing the cable but it will not support for super fast charging 2.0. I dont understand why they are providing cable if it not support. And even i can find proper cable for samsung s24 ultra. What ever i buy the cables they are only super fast charging. 
9 Comments
f62_CA
Expert Level 2
Galaxy S
Buy 45 w adapter from samsung...it has 5 A cable unlike 3A cable in box
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PrasanthG
Active Level 4
Galaxy S
I already have adapter but cable was damaged. Now unable to find only cable.
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owl123
Active Level 10
Galaxy S
You can get any good third party cable which supports fast charging like duracell.
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PrasanthG
Active Level 4
Galaxy S
Duracell will suport superfast charging 2.0?
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owl123
Active Level 10
Galaxy S
In one of the reviews, the user confirmed that superfast 2.0 was supported in his phone. Look at the reviews before buying and make sure the cable is 5A since duracell also makes the 2/3 A ones
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_GS_
Beginner Level 2
Galaxy S
Buy any 5A supported cable.
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PrasanthG
Active Level 4
Galaxy S
Tried but not compatible. It showing 2.0 but the charging is slow.
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that Super fast charging and fast charging both options are integrated into fast charging after the update. However, kindly perform the following steps to resolve your issue.

Galaxy device charging issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Kindly check if ''Multiple applications'' are running in the background of the device.

When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.

Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

 

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PrasanthG
Active Level 4
Galaxy S
This is not the resolution i am looking for release the type c cable 5A or provide with the box. Don't suggest us to update the software and all the stupid stuff. Other type C 5A is also not supporting. This is the real problem.