Original topic:

S24: software update

(Topic created on: 02-21-2024 06:19 AM)
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athmiadvik
Active Level 2
Options
Galaxy S
Why aren't you providing a software update for the Samsung Galaxy S24? I am facing some problems on my device, especially heat issues. I hope this problem will be resolved after the first update, so I am waiting for that. However, I think Samsung is taking too long for our first software update. Why is Samsung taking so much time for the first software update or to solve the problem?
4 Comments
Sameer
Active Level 8
Galaxy S
Its a major update ... its also gonna fix the display issues and camera issues along with it ...
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atechfreak
Active Level 8
Galaxy S
Camera issues will be fixed only on S24 ultra & not on S24 or S24+ models.

Been more then a month since product launch & yet no software update from Samsung!!

Really very very bad.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that we are taking your valuable feedback regarding the updates and suggest you kindly visit the given link to resolve your device overheating issue.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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athmiadvik
Active Level 2
Galaxy S
I have got the software update now1708696785179.jpg
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