Original topic:

S24 screen issue

(Topic created on: 07-07-2025 11:16 AM)
86 Views
vky_0
Beginner Level 2
Options
Galaxy S

image

I'm having this issue in s24 while initiating video call on whats app...does anyone know about it ?
4 Comments
vky_0
Beginner Level 2
Galaxy S
..1751867154078.jpg
0 Likes
koushikrr
Active Level 1
Galaxy S
Yes me to only on samsung.
0 Likes
bijayk
Active Level 5
Galaxy S
Same ...with my s24plus .. n WhatsApp me image ka color thoda light aata he normal se
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have mentioned that you are facing the issue with third party apps and if your device other application working fine. So we would request you kindly contact the respective helpline to make sure there is no issue from their end.

However, If still facing the same issue, kindly share the log file. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes