Original topic:

S24 heating issue. Samsung must recall devices & replace

(Topic created on: 01-29-2024 09:06 PM)
1420 Views
chandrakanth08
Active Level 1
Options
Galaxy S
I am having heating issue in s24 device. I experienced it with casual usage of camera app / moderate usage of youtube or using the device. Also the battery drains too fast. I have tested the demo phone in retail store and am surprised to see that phone heats too. I believe, Samsung released this s24 just for the sake of releasing without any quality tests. Dont ever say that high end processor keeps the phone warm blah blah. Accept that you have released cheap phone and recall devices and refund our hard earned money
6 Comments
ssr00
Active Level 3
Galaxy S
Its the chipset prblm bro...to be frank....problem is in Samsung fabrication..that's why every exynos chipset has heating n power efficiency problem where Qualcomm ones don't...i. would suggest u to wait for few days more,as its Samsung algorithm to make devices learn usage pattern for few days n then behave normally...if still the problem persists,sorry to say...but it ll be due to exynos only
RavisinghT
Active Level 4
Galaxy S
Samsung se better iphone hain
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, kindly visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
Krish_Gh
Active Level 1
Galaxy S
When I use Samsung wallet in my S24 to pay by card tap n pay, phone heats up crazily..normally it's fine..looks like there may be bug in wallet on S24...it used to be fine in S23...
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jagadisg
Beginner Level 2
Galaxy S
My my s24 heating issue with internet without useg internet no issue
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Samsung_TCJCma0
Beginner Level 2
Galaxy S
My my Galaxy s24 Ultra heating while using the YouTube app camera app, sometimes heating in normal usage. Whether it is common or my phone having any hardware issue?
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