I've been using S24 for 3 months now, and faced this issue for a few times now, when the phone heats up due to any reason be, the phone suddenly stops the fast charging and slow charging starts. And what ever I do it doesn't help.
Just wondering if anyone else had been facing this too.
What i do to fix it is remove the back cover and let it rest for 3-4 mins which gets it to absolutely cool down and then it works normally, but this issue is very irritating considering the summer here in India just started.
I'm just curious that is this a S24 problem or an issue with my phone.
Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.
Turn off Wi-Fi, GPS, Bluetooth, etc. Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
Kindly check if ''Multiple applications'' are running in the background of the device.
When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.
Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.
In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
