S24 fe heating issue

[Vj42]

My 4 month old s24fe heat up as you can cook food 

[Eren_Yeagerrr]

Wow u can make omelet with it 😂

[Vj42]

I don't need any oven to bake cake or pizza my phone done this job very effectively 😂😊😂😂

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

1. Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
2. Decrease the screen brightness.
3. Close background running apps.
4. Uninstall the unnecessary apps.
5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue.
6. Avoid usage of mobile phone when charging.

7. Update software: Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now.
Note: Your phone will restart after the update is installed.

8. If the issue is still not been resolved, Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next.

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps).

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Vj42]

Samsung be like on my issue...Phone को बंद कर डिब्बे में रख दो सही रहेगा खराब नहीं होगा 😂 😮 😂 जब Phone use ही नहीं कर सकते तो फायदा क्या है Samsung phone का

[Vj42]

Samsung be like on my issue...Phone को बंद कर डिब्बे में रख दो सही रहेगा खराब नहीं होगा 😂😮😂 जब Phone use ही नहीं कर सकते तो फायदा क्या है Samsung phone का