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01-29-2024 09:21 AM in
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01-29-2024 08:54 PM in
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01-29-2024 08:58 PM in
Galaxy S- Mark as New
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01-29-2024 09:08 PM in
Galaxy S
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01-30-2024 10:09 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we want to inform you that the Galaxy S24 series model has been adjusted for colors and brightness for more accurate and comfortable vision while using. It has made some changes to the display technology to offer a more natural viewing experience, so you may notice differences in color depth when compared to older devices.
This concept of behavior on the display is an intended color adjustment and is not a defect of the product, so you can use it with confidence.
To provide our customers with the best possible experience, we value customer feedback and continuously work to make our products better and more efficient.
For the camera issue kindly share the log file with 4 to 5 images of the issue and a short video clip for better understanding. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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01-31-2024 10:59 PM in
Galaxy SI am very demotivated and dissapointed after seeing the camera quality and very bad post image processing. Even other low end phones give better output. Almost everyone is complaining. S23 ultra was far far better. Its very hurtful to get such products after investing so much money. I dont need to upload any photo You know it already I bilieve. Please work on the software update and dont suggest to upload any photo. I am waiting for the software update where I bieleve the camera will be better.
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02-04-2024 10:06 PM in
Galaxy S
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02-09-2024 03:23 AM in
Galaxy SI miss my old one plus phone
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05-26-2024 04:40 PM in
Galaxy SI am very premium coustmers of samsung for more than 20 years but i am giving this in writing .i with my s22 ultra upated software after mobile setup till 100 % when optimisng finished when switch on the phone green line came after line i shut down the phone 2-3 times and it was biggest fault that i upaded my phone
Dont parchese samsung S seris phone
S22 ultra s23 ultra s24 ultra all model probleams
Dont update one UI version 6.1

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