Original topic:

S24 Ultra heating issues

(Topic created on: 04-27-2024 07:03 PM)
979 Views
ImHarsh007
Beginner Level 2
Options
Galaxy S
Yhis is my phone's temperature just after charging. No heavy task. No usage during charging. Is it normal? It gets even hotter when i go out with my phone.

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9 Comments
GalaxyDip
Active Level 3
Galaxy S
Avoid Direct Sunlight: Keep your phone out of direct sunlight, especially in hot environments.Optimize Usage: Limit processor-intensive tasks like gaming or video streaming, especially in warm conditions.Close Background Apps: Running multiple apps simultaneously can generate heat. Close unnecessary apps to reduce strain on the phone.Update Software: Ensure your phone's operating system and apps are updated, as updates often include optimizations for performance and heat management.Remove Phone Case: If your phone has a protective case, remove it periodically to allow heat to dissipate more efficiently.Avoid Extreme Conditions: Keep your phone away from extreme temperatures, both hot and cold, as they can affect battery performance.Use Airflow: Avoid covering the phone's vents or obstructing airflow around it. Using a phone stand or keeping it on a hard surface can help with ventilation.Battery Health: Monitor your phone's battery health and avoid overcharging, as heat is a byproduct of charging.Battery Saver Mode: Enable battery saver mode if your phone has one, as it can help reduce power consumption and heat generation.Reboot Regularly: Restart your phone occasionally to clear out any processes that may be contributing to overheating.
Akshaycell
Active Level 5
Galaxy S
Or you simply make a proper firmware. Reverting to earlier firmware S928BXXS1AXBN solved the heating issue. 😂
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GalaxyDip
Active Level 3
Galaxy S
Yah😅 but I just wanted to help hime
Akshaycell
Active Level 5
Galaxy S
😂😂
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Sumon7937
Beginner Level 3
Galaxy S
Agree Same issue...
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GalaxyDip
Active Level 3
Galaxy S
Turn off wifi Bluetooth GPS and go to device care then optimise >optimise your phone >then on power sharing mode it works when your phone overheats
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Akshaycell
Active Level 5
Galaxy S
Reverted to last firmware S928BXXS1AXBN through odin. Problem of heating gone. 😂
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Turn off Wi-Fi, GPS, Bluetooth, etc: Turn off unused functions like Wi-Fi, GPS, Bluetooth & Location settings when not using them.

Please follow the below steps:
Step 1: On the home screen swipe down the notification panel.
Step 2: Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Decrease the screen brightness: If your device is heating, decrease the screen brightness sometimes high brightness level may cause the heating issue.

Is there any unnecessary application running in the background?
Kindly close the background running applications in the device (Tap the left side key & close the background running application).

Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications: Settings> Apps> Select the third-party application from Apps> Uninstall.

Long duration of graphics-intensive gaming sessions may cause the heating issue.

Usage of mobile phones when charging may cause heating issues. So we recommend you avoid usage of mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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Rajaat
Active Level 3
Galaxy S
I recorder even 60 degree C
No help from samsung
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