Original topic:

S24 Ultra display camera

(Topic created on: 02-20-2024 08:15 PM)
364 Views
kpravinda
Active Level 2
Options
Galaxy S
I bought recently S24 ultra.its display quality is not enough Good as S23 Ultra little bit dull.In camera also as compared to 23Ultra image quality is not premium.Cant edit photos of
 potrait mode.In always display can't choose clock style and image.I am very disappointed this time and hope can this all issues will be resolved in Software Update 
8 Comments
NoteFun
Active Level 7
Galaxy S
01. Agreed with your points, Display is not that vibrant as of s23 ultra and same with the camera quality. I heard that these issues have been recognized by samsung and will be resolved through coming updates.
02. AOD has been made part of lock screen. You can edit and choose different style by selecting lock screen. However, Options are limited and you cant choose anything from Gallery to make AOD theme.
kpravinda
Active Level 2
Galaxy S
If so Always on display is useless feature
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NoteFun
Active Level 7
Galaxy S
May be samsung will correct with upcoming updates.

As of now, Only clock selection option is there in lock screen and you cant change the brightness as it is in auto mode.
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NoteFun
Active Level 7
Galaxy S
Or you can use good lock up to modify some of the features.
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kpravinda
Active Level 2
Galaxy S
No comparison of display quality 😕20240220_194941_1000329797_1708440243.jpg
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Avijit3422
Active Level 6
Galaxy S
I thought I'm going to buy S24ultra but I'm comparing to my friend's S24U immediately I've changed my mind and stick on it...I love My S23U
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the Galaxy S24 series model has been adjusted for colors and brightness for more accurate and comfortable vision while using. It has made some changes to the display technology to offer a more natural viewing experience, so you may notice differences in color depth when compared to older devices.

This concept of behavior on the display is an intended color adjustment and is not a defect of the product, so you can use it with confidence.

Although, Kindly share the log file. Also, share video clips and images for better understanding and report camera issues with the log file. This will help us to further investigate and resolve your issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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kpravinda
Active Level 2
Galaxy S
After Update there is no change in Camera and Display Quality
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