Original topic:

S24 Ultra battery draining [September Update one UI 6.1.1]

(Topic created on: 4 weeks ago)
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PranayaPandey
Active Level 4
Options
Galaxy S
My battery has suddenly started to drain really fast. From 78 to 75 it dropped after 30 mins of idle state. Is it the latest software update causing this? Is anyone else is experiencing the same?
8 Comments
SachinKSharma
Active Level 4
Galaxy S
Allow your device to adapt to the new update, it is a significant update. The device will require time to optimise accordingly.
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PranayaPandey
Active Level 4
Galaxy S
Devices adapt to updates? 😮
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SachinKSharma
Active Level 4
Galaxy S
In this instance, yes, I have been using my device continuously for half an hour post the update, and my battery has only experienced a 1% decrease from 74% to 73%.
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PranayaPandey
Active Level 4
Galaxy S
My phone was not used so much after the update, and it was switched off for the whole night. Let's hope it ADAPTS
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Gauraav369
Active Level 7
Galaxy S
Same here battery is draining fast, also heating issues experienced
goodthings
Expert Level 5
Galaxy S
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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PranayaPandey
Active Level 4
Galaxy S
I think it has gotten a little bit better on its own. I don't want to mess around too much. Let it be.
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