S24 Ultra Sunlight display issue

[RAMULTRA24]

Hi,

Unable to use even 10 minutes in Sunlight,

After using mobile for 3 minutes or so the Screen is getting Over heated & Unable to see the Display as it will become Dim after that it will become Normal only after you go it Indoor..

 it's Big Issue in a Flagship Mobile...

I visited Samsung Service Center, they tried

1.IQC---No Problem in it,

2.They Done Software for it---No fixed the issue

Buying Mobile for Lakhs of rupees But Unable to Use it even 10 Minutes in Sunlight Displayyyy

Facing this issue from Many days, Unable to Find Solution & Fix it...

See below video once

What to do now ????

[Ultra_Devil]

Bro, why you need to be in bare sunlight for 10 mins and why you need to use the phone in sunlight for 10 mins,any task can be completed in 3 5 mins that's why Samsung auto dim the brightness, also yes phone will get heat up because it will be in sunlight and using its full potential screen light..

Also don't take it as a negative comment but you need to understand how the tech works.

[RAMULTRA24]

While I am riding on my bike , we need to Navigate to reach the location if we are going to new places, At that time the mobile is Irritating and Unable to Navigate due to this Display issue....

Even 10k mobile works fantastic in Sunlight for more time for Navigation purpose in Maps....

That's the problem here

[Ultra_Devil]

Bro for you problem solution is, turn off adaptive brightness and set it to a display brightness which is visible in sunlight for you.. that will not dim.

Also if device is being hot that is because the normal heat in the atmosphere and obviously when the device is utilising most of the system resources it will get hot for sure..

[RAMULTRA24]

Bro I tried it also, But only in Sunlight the Display is getting Unable to see it...

[Ultra_Devil]

I did check when saw your post, I tested for 15 mins exactly and my phone didn't down the brightness.. but yes I was using it at a limited brightness which I could see in bare sunlight.. at my roof top.

[Ultra_Devil]

And trust me,if you think such people suggesting to get a replacement or something trust they don't have a knowledge of anything.. keep the settings to minimal and you won't face such issue.. there are several settings which can help in such scenarios... DM me if you want help..

[RAMULTRA24]

Just now I used S24 Ultra in Sunlight, It got Dim & dull only after 3 minutes....

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue. Please also share the photos or videos regarding your concern.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[RAMULTRA24]

Dear Samsung Team,

Kindly See above Video I already attached here...

I Already Raised " Ask a question ", But No Proper Reply, But No Proper Support from you

On Emergency suggest me Fast Solution for this

[RAMULTRA24]

For All your Information, Kindly see this photo