Original topic:

S24 Ultra Screen Broken πŸ’”

(Topic created on: 06-27-2024 05:23 PM)
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whaticlick
Active Level 3
Options
Galaxy S
A small corner impact directly damaged both the touch and display of my Samsung S24 Ultra, despite using the official Samsung screen protector designed for the device but this protector provide zero safety to device.
The official website lists the display replacement cost at approximately 12,000 INR and the full frame replacement cost at approximately 19,000 INR. However, Samsung Mobile Care has quoted 16,500 INR for the display and 25,000 INR for the full frame replacement. I would like to know if the phone warranty can provide any repair discounts. #samsung #samsungs24ultra #samsungcare @samsung
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_manish
Active Level 8
Galaxy S
I think impact would be high?
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whaticlick
Active Level 3
Galaxy S
Yeah
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Sidhabhi
β˜…β˜…
Galaxy S
Samsung provides basic screen protectors, and it can prevent some minor scratches.. You should have gone for some tempered glass screen protector .

Note; any physical damage won't be considered under warranty
whaticlick
Active Level 3
Galaxy S
Yeah .
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AV_Sharma
Active Level 5
Galaxy S
Unfortunately no, samsung does not cover physical damage under the warranty.
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, you have already visited the service center and they have guided you through the information regarding the part replacement after the physical inspection of your device. And, the charges are applicable for the repair which was already confirmed by the service team, and physically damaged parts are not covered under warranty.

Warm Regards,
Samsung Customer Support

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whaticlick
Active Level 3
Galaxy S
And please stop making these unbreakable protection fiber sheet.
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Members_waEeT5y
Beginner Level 2
Galaxy S

Hi, can I get the Samsung service centre address in pimpri chinchwad, pune? It's urgent,  please share

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tushu11
Active Level 6
Galaxy S
Use until it dies completely

Then change it as the cost is on higher side its better to use until 100% dies.
I know it feels really bad.. but i would be better to use
whaticlick
Active Level 3
Galaxy S
Yes, I am feeling very bad. I was trying to change it immediately because the fingerprint was not working. But now I am thinking I should use it for a while without any protection. The anti-reflective display looks very good without any screen protector.
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