S24 Ultra Green Line issue

[RomeoV3]

Dear Team,

My Samsung S24 Ultra has developed a green line issue. After contacting customer care and completing their recommended diagnostics and software updates, the problem persists. The service center examined my phone and, citing a lack of registered cases for this issue with the S24 Ultra, requested 21,000 rupees for a screen replacement. Following further communication with customer care, my request for compensation or a free replacement was denied due to the same lack of registered cases, and I was asked to raise a charge sheet. A job sheet was created on February 19th, but I have yet to receive an update. Customer care continues to reiterate the need for payment. As this issue occurred without any physical damage on my part, I am disappointed to be faced with this expense. I had hoped for a better outcome from Samsung, and I wish they would address this type of issue with the same consideration shown by other manufacturers.

[ScamSungs]

Great. They work only when they receive maximum complaints

[RomeoV3]

Waiting!!

[ScamSungs]

Any update so far ?

[RomeoV3]

Samsung india responded back stating they'll replace the mobile screen at free of cost

[ScamSungs]

Great. Congratulations

[RomeoV3]

I appreciate your assistance.. the solution proved effective.

[Cell3testing00860475]

84ay

[5433mpzlsya]

😊