Green line on display

[pratikborkar]

Dear [Sir/Madam],

 I'm experiencing an issue with my Samsung S21 Ultra. One morning, I noticed a green line on the display, and I'm quite disappointed. Could you please guide me on what steps I should take to resolve this issue? I'd appreciate any assistance or advice on how to proceed. Thank you,

 [PRATIKBORKAR]

pratik.borkar0910@gmail.com 

[BiRdMaN]

Sad to hear
You can visit the service center they will fix it this offer is valid until September 2025

If this reply answers your query please Accept it as a Solution Thanks 😊

[ram_ram]

No such offer

[ram_ram]

Samsung service center and samsung customer support don't provide free replacement send email to Samsung care try I got free replacement for my s22 mobile samsung telling different reason to avoid free replacement one is out of warranty or 3 years old

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support