Original topic:

S24 Ultra Camera needs major improvements

(Topic created on: 02-11-2024 09:27 PM)
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Rish7
Active Level 3
Options
Galaxy S
I switched to S24 Ultra from S22 Ultra and been using it since a couple of weeks, and I'm convinced that it's camera is worse than that of it's predecessor. Be it in terms of photo quality, shutter lag, focus, video quality, video stabilization, zoom quality. 
And the camera is even worse in social media apps like snapchat and instagram which was not the case in S22U.
5 Comments
Pallav0024
Active Level 6
Galaxy S
Ohh then why dxomark gave it more score than its predecessor they should have given lower score than that of s23 ultra also
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Gauraav369
Active Level 7
Galaxy S
Dxo mark is the most inconsistent in terms of markings
Can't rely
Pallav0024
Active Level 6
Galaxy S
Then there is phone arena too1707716376395.jpg
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Gauraav369
Active Level 7
Galaxy S
Yes definitely
It's all about costumer satisfaction at the end
We cannot trust them
As they are usually altered by the companies.
Hands on experience is always better
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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