Original topic:

S24 Ultra Camera Complaint made but not yet solved yet

(Topic created on: 07-16-2025 11:25 PM)
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MayurPahuja
Active Level 1
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Galaxy S

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The issue is when the animation is off clicking on color tone icon makes app crash.

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But When when animation is on its works fine.
Sent feedback 2 months ago but no solution yet. Had a similar issue with Vivo v40pro sent feedback and received proper reply was solved in next update but not in the case of Samsung
2 Comments
jishu01
Active Level 7
Galaxy S
Downgrade to one ui 6.1 if possible
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate your input and want to assure you that the issue has been communicated to our error report team.

As mentioned, they have highlighted your case to the technical team. We kindly request that you please wait for their response. Once they receive the information regarding your device concern, they will provide you with all the details.

Thank you for your patience. They are committed to providing a satisfactory resolution for you.

Warm Regards,
Samsung Customer Support

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