S24 Ultra – Call Vibration Stops Randomly Until Reboot

[GK0700]

Hi everyone,

I’ve been facing a strange issue with my Galaxy S24 Ultra. Randomly, the phone stops vibrating for incoming calls—even though the settings are all correct (vibration is on, intensity is full, DND is off, no special Modes active). The only way to fix it is to restart the phone, after which it works fine for some time.

This has happened multiple times now and seems like a software glitch. I'm on the latest software version.

Anyone else facing this issue? Any workaround other than rebooting? Would appreciate if the Samsung dev team could look into this as it affects basic phone functionality.

Thanks in advance!

[Integrationofmind]

Is this issue present in one Ui 7. Almost all user are facing all kind of issues in one Ui 7.

[GK0700]

Yes i am uaing one ui7 but i recently updated, this issue was present in one ui 6.1 too before i updated.

[Integrationofmind]

Only solution is to wait security update or one ui 8 or ask Samsung support to solve your issue .

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given link.

● Galaxy device vibration issue: https://www.samsung.com/in/support/mobile-devices/solutions-for-when-your-galaxy-phone-wont-vibrate-...

→ Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support