S24 Heating issue

[S24Sam]

My S24 gets pretty hot after I use it for a while.

[sumitkhemnar]

Hello! It is common for high-performance phones like the S24 to get warm, especially due to its powerful processor and slim design. If your device is getting "pretty hot," here are 5 ways to fix it:
1. Thermal Guardian (Good Lock):
The best way to control heat is by using Thermal Guardian from the Good Lock app.
Open Thermal Guardian.
Lower the "Thermal Threshold" by 1 or 2 degrees. This will make the phone start cooling down earlier before it gets uncomfortable to hold.
2. Standard vs. Light Performance Mode:
Go to Settings > Device Care > Performance Profile.
Switch from "Standard" to "Light."
This prioritizes cooling and battery life over raw speed without affecting your daily apps or social media experience.
3. Check Background Apps:
Sometimes one app gets "stuck" and drains the battery/CPU.
Go to Settings > Device Care > Battery > Background Usage Limits.
Put unused apps into "Deep Sleep."
4. Network & Connectivity:
If you are in an area with a weak 5G signal, the phone works extra hard to stay connected, which generates heat. Try switching to LTE/4G if you don't need high speeds at that moment.
5. Avoid "Charging + Heavy Use":
Never play heavy games or record long videos while the phone is fast-charging. This is the #1 cause of heat-related battery degradation.
📌 Note: If the phone gets hot even during normal browsing or calls, try a "Wipe Cache Partition" via Recovery Mode. If this helped cool your device, please click (⋮) and "Accept as Solution". 💙🚀

[sabbir4work]

Maybe that's why they shifted back to aluminum. 🤔

[goodthings]

Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

1. Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
2. Decrease the screen brightness.
3. Close background running apps.
4. Uninstall the unnecessary apps.
5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue.
6. Avoid usage of mobile phone when charging.

7. Update software: Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now.
Note: Your phone will restart after the update is installed.

8. If the issue is still not been resolved, Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next.

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support