Original topic:

S24 FE front camera issues

(Topic created on: yesterday)
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PPT01
Beginner Level 2
Options
Galaxy S
Why my front camera is giving only 7MP photo whenever I try to take and the max resolution it took is 9MP that too when I am recording in UHD from front. Does any one facing the problem or only me?

Does anyone have solution to this ?
5 Comments
Charli12
Active Level 1
Galaxy S
942 1i ❤
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Galaxy S
In samsung don't see the resolution while using front camera, it is bad. Just see the photo if you don't like then take again
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PPT01
Beginner Level 2
Galaxy S
The problem is it's a 10MP camera, but it still giving 7MP, why the resolution is decreased that much
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Galaxy S
Sorry to say but i have no idea why that is happening with your device
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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