S24 + Exynos - Standby battery drain is to much

[Sankar67]

Standby battery drain in S24+ Exynos is very drastic over night without use and with mobile data or wifi on. 

Whereas when mobile data or wifi is kept off the drain is there but intensity is reduced. 

How many of you face the same and wanted this standby drain to be fixed. 

In this AI era it needs mobile data/wifi to be switched off manually overnight. 

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[Wodehouse]

Given that the drain is more drastic with mobile data or Wi-Fi on, let's focus on network-related and system-related causes:

Network-Related Causes
1. *Mobile data and Wi-Fi settings*: Ensure that mobile data and Wi-Fi are set to turn off during sleep mode. Go to _Settings_ > _Connections_ > _Mobile networks_ and _Wi-Fi_ > _Advanced_ > _Keep Wi-Fi on during sleep_.
2. *Background data usage*: Some apps might be consuming data in the background. Go to _Settings_ > _Connections_ > _Data usage_ > _Mobile data usage_ and _Wi-Fi data usage_ to monitor and restrict background data usage.
3. *Network signal strength*: Weak network signal strength can cause your device to consume more power. Check your network signal strength and consider moving to a location with better coverage.

System-Related Causes
1. *Power-hungry system services*: Some system services might be consuming excessive power. Go to _Settings_ > _Device care_ > _Battery_ > _Battery usage_ to identify and restrict power-hungry system services.
2. *Wakeup sources*: Some apps or system services might be waking up your device frequently, causing battery drain. Go to _Settings_ > _Device care_ > _Battery_ > _Advanced battery usage_ to identify and restrict wakeup sources.
3. *Firmware issues*: Firmware issues can cause excessive battery drain. Ensure your device is running the latest firmware.

Additional Troubleshooting Steps
1. *Boot your device in Safe Mode*: Restart your device in Safe Mode to disable third-party apps and identify if they're causing the issue.
2. *Perform a factory reset*: If all else fails, consider performing a factory reset to restore your device to its original settings.
3. *Visit a Samsung authorized service center*: If none of the above steps resolve the issue, visit a Samsung authorized service center for further assistance.

By following these steps, you should be able to identify and resolve the cause of the excessive standby battery drain on your Samsung Galaxy S24+ Exynos.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[Sankar67]

Thing is we can find what has used most battery by verifying the battery charts. Nothing comes out there. And as soon as I procure the device I put most of apps in restricted, disable unused apps, disable background data for most.

Even I have 2 s24+ devices of manufacturing date 6 months apart. It same for both.

[Sankar67]

Can you please provide me a screenshot of feature for your 1st point - Keep wifi mobile data off during sleep. Or a screenshot would be more helpful. I dont find any as mentioned

[Soul_Catcher]

I am having the same battery drain issue but this is due to updates that samsung released precious months. Note samsung updates and patches increase this problem, may be this gets fixed in one ui 7

[Wodehouse]

Two phones of same model exhibiting same behaviour is unique and unprecedented. This need further investigation. Maybe taking both the phones to customer care expert will help to unravel the mystery.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

As per your concern, we would request you kindly perform the following steps to resolve your issues by given links.

● Galaxy device battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:

1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember, then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support