Original topic:

S23fe Bad camera after update as compared to A55

(Topic created on: 11-23-2024 08:53 PM)
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saurabh97
Active Level 4
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Galaxy S
I recently tested my phone with A55 for camera and to my surprise now the picture quality of S23FE is bad as compared to A55.


Previously S23FE was amazing and was beating a55 easily but now the update made all bad.
5 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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Galaxy S
I am also using S23FE but I didn't update, I'm still in August Security Patch Update and didn't see much difference. The camera degradation may really be due to update also or naturally my degradation of camera components due to Heating 😅 since S23FE is a heater for us. Mine is still better than A55. 😊
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Galaxy S
Not *my it's *by
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We also request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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