Original topic:

S23U May month security patch update

(Topic created on: 05-29-2025 11:42 AM)
49 Views
iamvishique
Active Level 4
Options
Galaxy S

image

Just recieved the security patch for May month for the S23U, India. As we all know the existing battery drain and camera quality issues do exist after the most awaited yet horrendous ONEUI7 update last month. We'll, lets hope they've got it fixed in this patch. I haven't updated at this time of posting this. Will give my experience after a day or two after installing and running daily user tests.
6 Comments
Tech_xplorer
Active Level 10
Galaxy S
Do let us know your experience
jacob0405
Beginner Level 2
Galaxy S
Same battery issue for s23ultra .it's draining fast after oneui 7.
0 Likes
iamvishique
Active Level 4
Galaxy S
It will take some time for the software to adjust.. maybe we need to give it a couple days..
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

▶ Galaxy device battery drain issue: Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

▶ Galaxy device camera issue: ● Kindly check the physical condition of your camera lens.

● Use a microfiber cloth or a cleaning wipe to clean the camera lens.

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

0 Likes
nkhnkh
Active Level 2
Galaxy S
Can u give us an update??
0 Likes
iamvishique
Active Level 4
Galaxy S
The issue seems to have lowered down a bit. I cant say its fully solved.. but the heating issue has reduced is what I feel. Some say it was an instagram bug that caused the overheat and battery drain. But so far its been a better experience after the patch update. Maybe we'll have to give it sometime to adjust and see how it goes. Thanks.
0 Likes