Original topic:

S23FE Sound Problem after a phone call

(Topic created on: 07-17-2024 09:17 PM)
1396 Views
QKazi
Active Level 4
Options
Galaxy S
Is anyone else suffering volume issues with S23FE with Bluetooth devices?
It happens when my mobile is connected with galaxy buds 2 pro or my other Bluetooth headsets. 
I will be listening to music, quality will be fine, I take or make a call, quality is still fine during the call but when I hang-up and automatically return to the music, the volume level keeps going up and down as if it’s being momentarily being turned on and off rapidly. I have to reboot the phone then volume will be back to normal. 
18 Comments
Happy-User
Active Level 7
Galaxy S
No I m not facing this problem
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QKazi
Active Level 4
Galaxy S
I am facing this issue only with earbuds and headsets. While normal usage it isn't such.
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Happy-User
Active Level 7
Galaxy S
Try to update your Buds app and your phone.
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QKazi
Active Level 4
Galaxy S
Both are upto date bro.
It's not an issue with galaxy Buds, I am facing same issue with neckband and headset too.
Seems to be a bug in phone itself.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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QKazi
Active Level 4
Galaxy S
Tried all the above solutions. The issue is still there. Restarting the phone is the only solution that works.
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GS09
Active Level 4
Galaxy S
Bahi aapki ye prob slove ho gyi bcoz mai bhi same prob. Face kar raha hu koi solution h to plz tell me.
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QKazi
Active Level 4
Galaxy S
No bhai. Problem nahi solve hua. Restart karne pe hi sound normal hota hai, nahi to same problem repeat.
Maybe new update me koi resolution milega.
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GS09
Active Level 4
Galaxy S
Update aa hi nhi raha h and kya service center jana sahi rahega.
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