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10-08-2024 05:12 PM in
Galaxy S- Mark as New
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10-08-2024 05:17 PM in
Galaxy SWhen s23fe arrived
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10-08-2024 05:59 PM in
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10-08-2024 05:59 PM in
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10-09-2024 10:49 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. The issue could occur due to usage and various other factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues. Therefore, we are taking your valuable feedback, We are continuously working to make our products better and more efficient.
However, kindly share the log fileregarding Camera issue. Also, share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve your issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appriopriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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10-09-2024 11:46 PM in
Galaxy S- Mark as New
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3 weeks ago in
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3 weeks ago in
Galaxy S