Using s23 ultra with samsung wallet view case And till now i'm using the ph very carefully but now i look a deep scratch on the victus 2 without accidental falling which disappointed me.
May be it scratched on the metal pieces on your jeans or something. Once my phone's case got scratched like this. Anyway, Victus glass is not supposed to scratch so easily.
We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
My S23 has a scratch on it. Couple of months old. Never dropped it. Not aware of any incident that could have caused it. Never experienced this on the S3, S4, S6, S8, S9 or S21 I owned! Extremely dissapointed.
