Original topic:

S23 ultra camera bug after update

(Topic created on: 09-21-2024 11:02 AM)
480 Views
JVC25
Active Level 1
Options
Galaxy S
Facing problem with camera after recent update.image over exposed at the zoom level 16.x. How to fix this.

image

Blury image 
8 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
S_Kumar73
Expert Level 5
Galaxy S
Until Samsung release fix, change the intelligent optimization settings to medium. SmartSelect_20240921_115028_Camera_1000160815_1726899628.jpg
0 Likes
yasarms
Active Level 4
Galaxy S
Still I didn't received the update.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Path : Camera > Setting > Intelligent Optimization > change it to Medium or Minimum.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
Avijit3422
Active Level 6
Galaxy S
Don't worry it will fix soon...with Optimization Intelligents
0 Likes
SaikiaManash
Active Level 6
Galaxy S
Same 😲20241001_121113_1000052006_1727764877.jpg
0 Likes
simbu4168
Beginner Level 2
Galaxy S
Not showing option how to fix 1754408533526.jpg
0 Likes